We offer insured door-to-door shipping anywhere in the UAE, with real-time tracking provided via email.

Once your order ships, we'll send you a tracking link to follow the shipment straight to your door.

Most orders are dispatched within one to two business days after payment confirmation, with delivery times varying by location.

Yes—choose 'Cash on Collection' at checkout, and collect from our Dubai office within one hour.

Changes or cancellations are accepted only before shipment, but subject to our policies.

We accept credit/debit cards, wire transfers, and cash (for pickups only).

Prices are upfront. You may see shipping charges or banking fees, especially with card payments.

The gold content is VAT-free in UAE, but a 5% VAT applies to manufacturing charges, coin minting, and delivery.

Yes—but only at our Dubai office, and your order will be held at the current price for up to one hour.

No—local AML regulations prohibit cash payments above AED 55,000.

Transfers must be completed within one hour, with proof provided to confirm your order.

Yes—returns are accepted at the current selling price, minus a nominal manufacturing fee.

You'll receive the gold's current market value, with only a small portion of minting charges deducted.

You can initiate returns anytime, subject to inspection and value based on current rates.

No restocking fee—only the manufacturing charge deduction applies.

Yes—cancellations before dispatch are allowed and refunded accordingly.

Delivery typically takes 1–3 business days within the UAE, depending on your location.

Contact us immediately. A re-delivery may incur fees if the delay is due to client-related issues.

Yes—collectors must present valid ID and order details at pickup.

We'll notify you and may offer a similar item of equal value or refund your payment.

Yes—a quick signup is needed to comply with regulatory identity verification.

A valid government photo ID and proof of address are typically required.

Usually within 24–48 hours. You'll be notified once your account is verified.

UAE AML laws prohibit cash payments above this amount—electronic payments are mandatory for larger sums.

Absolutely—we adhere to UAE AML, KYC, and taxation laws.

Main Office: Gold Center, Deira, Mezzanine Office Floor, Unit M24, Dubai. Retail Kiosk: Sahara Mall, Sharjah.

All our gold is sourced from SAM Precious Metals, a UAE-based, Good Delivery accredited refinery.

Every bar and coin carries a SAM certification marking 999.9 fine and 24k purity.

Yes—every delivery is fully insured and accompanied by a purity certification.

Yes—all inventory is securely stored in bonded vaults at verified facilities.

You're welcome to view items by appointment in Dubai after account verification and payment.

No—opening and holding a Save in Gold account is free of charge.

Prices refresh every five minutes to reflect live market dynamics.

We rigorously test systems daily and have fallbacks to ensure pricing and orders remain reliable.

Contact us via email at info@saveingold.com, or use the live chat on our website (response within 24–36 hours if offline).